AIRTEL OPENING FOR PROCESS COMPLIANCE DASHBOARD

JOB PURPOSE
To ensure prompt collation of MIS Reports, process and policy reviews including monitoring, reporting on implementation and compliance; coordination of resolution and query generated form process compliance and audit.

EXPECTED END RESULTS

Supporting Activities

Process Compliance and Coordination
1. Monitor strict compliance and adherence to organizational Policies, contract and ensure thorough understanding of the SCM Process
2. Coordinated SCM function group for resolution of query, while ensuring the SLAs are Maintained throughout.
3. Ensure the Airtel employee satisfaction by monitoring the adherence defined SLAs and quality parameter team
4. Responsible for coordination of audit, ensure compliance, monitor to resolve non compliance
5. Teach and train the team for correct usage of the system and processes.

REPORTING
1. Generate various dashboard reports, follow up with users for improving the accuracy of the data
2. Analyze data and communicate to improve.
3. Ensure the self and teams contribution to the knowledge repository and make recommendation for process improvement.
4. Track and communicate teams status and accomplishments

EDUCATIONAL QUALIFICATIONS & FUNCTIONAL / TECHNICAL SKILLS
§ Qualification in Business Administration

RELEVANT EXPERIENCE (TYPE OF EXPERIENCE AND MINIMUM NUMBER OF YEARS)
Minimum of 3 years
Knowledge of Oracle Modules and processes
Knowledge of six sigma

OTHER REQUIREMENTS (BEHAVIOURAL ETC.)
Excellent communication skills (English – Written & Verbal)
Time Management
Good team player
Problem solving and Decision making – ability to visualize the problem and think abstractly to solve it
Analytical skills
MS excel – formulae, pivot table and preferably macros


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